Frequently Asked Questions

Ipamorelin/CJC-1295 is typically taken 5 days on, 2 days off during the ramp-up phase, moving to daily use if needed. BPC-157 + TB-500, Semax, and NAD+ are often taken daily. Refer to the directions on your product page, and always follow the guidance of a qualified professional familiar with your individual situation as this is not professional advice.

Yes. On each product page, below the subscription options, there is a one-time purchase option. Select that to check out without committing to a recurring order.

COAs are published directly on each product page. Every batch goes through two rounds of third-party testing — a raw peptide COA pre-manufacturing and a finished strip potency COA post-manufacturing. Testing is conducted using HPLC with UV detection and mass spectrometry (HPLC-MS) by an independent lab, reviewed by our manufacturing partner's Quality Director. Our facility is GMP-certified.

We can't make a personal recommendation — that depends on your health goals, history, and individual circumstances. We're happy to explain what each product is designed to support so you can have an informed conversation with your healthcare provider before starting any protocol.

Orders are processed within 1–3 business days. Once shipped, you will receive a tracking number by email. For a specific order status, check your tracking email or contact us at support@neuveralife.com with your order number.

Full supplement facts and ingredient lists are published on each product page. Navigate to the product you are interested in and scroll to the ingredient section for complete details.

You can manage or cancel your subscription by logging into your account at neuveralife.com under the email address used at checkout. You can also email support@neuveralife.com with your order number and a cancellation request — our team will handle it and confirm future shipments are stopped.

Yes. Research references, study highlights, and the science behind our delivery system — including absorption data — are published on our Science page. Visit neuveralife.com/science or the Peptide G63™ Topicals science page for product-specific research context.

Our oral dissolving strips are designed for sublingual absorption, bypassing first-pass metabolism in the digestive system. This delivery format requires no mixing, measuring, or cold storage, and is built for consistent daily use.

Email us at support@neuveralife.com with your order number (if applicable) and a description of your question. Our team responds to all inquiries and will escalate complex cases to the right person.