Cookie Policy

What Are Cookies

Cookies are small text files placed on your computer or mobile device when you visit a website. Similar technologies, such as pixels and local storage, serve the same purpose. This policy explains how Neuvéra uses these technologies on neuveralife.com, what they do, and the choices you have.

Essential Cookies and Storage

These are required for the store to work and cannot be switched off through our consent controls:

• Shopping cart: We store a cart identifier in your browser so the items you add remain in your cart between pages and visits.
• Account and checkout: If you sign in or place an order, we use session tokens to keep you securely logged in and to complete your purchase.
• Consent preference: A cookie records whether you have accepted or declined non-essential cookies, so we do not ask you again on every visit. It is kept for up to one year.
• Payment processing: Our payment provider, Stripe, sets cookies during checkout for secure payment handling and fraud prevention.

Analytics Cookies

With your consent, we use analytics services to understand how visitors use our site so we can improve it:

• Google Analytics: Measures page views, sessions, and shopping activity such as adding items to the cart and completing a purchase. Google may set cookies such as _ga that persist for up to two years.
• Store analytics: We collect anonymous, consent-based usage data (pages viewed, cart and checkout activity) to understand overall store performance.

Advertising and Marketing Cookies

With your consent, we and our advertising partners use cookies and pixels to measure the effectiveness of our marketing and to show you relevant offers:

• Google Ads: Measures conversions from our advertising, such as purchases and checkout starts, and supports features like enhanced conversion measurement.
• Meta (Facebook and Instagram): The Meta Pixel measures interactions with our ads and site activity such as viewing products and completing purchases.
• Whop: Measures page views and purchase activity attributed to partner campaigns.
• Email marketing: If you subscribe to our emails, our email platform may use cookies to connect your site activity with your subscription so we can send relevant messages.

These partners may combine the information collected on our site with other information they hold about you under their own privacy policies.

Managing Your Preferences

You can accept or decline non-essential cookies through the consent controls on our site, and you can change your choice at any time using the “Manage Cookies” option in the footer. You can also delete or block cookies in your browser settings. Blocking essential cookies may prevent parts of the store from working, in particular the shopping cart and checkout.

To opt out of Google Analytics across all websites, you can install the Google Analytics opt-out browser add-on. You can manage advertising preferences directly with Google at adssettings.google.com and with Meta in your Facebook ad preferences.

Your Consent

Non-essential cookies are used only in line with the choice you make in our consent controls. You can withdraw or change your consent at any time; doing so does not affect cookies that were set before your change, which you can remove through your browser settings.

Changes to This Policy

We may update this Cookie Policy from time to time, for example when we add or remove services that use cookies. The date at the top of this page shows when it was last updated.

Contact

If you have questions about our use of cookies, please contact us at support@neuveralife.com.